August 19 - 21, 2018
The Loews Chicago Hotel, Chicago, IL

Teri Hart


Chief Learning Strategist
Discover Financial Services


11:10 AM Designing & Prioritizing Learning Initiatives That Drive Optimal Business Outcomes

As learning professionals, we are frequently tasked to build learning solutions to solve business problems. Quite often, these needs appear to be a worthwhile investment.  But without the backdrop of strategy, we miss a critical piece of the decision-making framework – and that is the relative value of a specific learning needs decision. How do we ensure that we expend our training and development resources – and the learners’ mindshare – on the most impactful outcomes? To better understand their investments in training and development, in 2015, Discover developed a portfolio framework for managing training and development. Since then, the Learning Strategy team at Discover has worked to articulate strategy for these portfolios in order to better prioritize learning initiatives that drive optimal business outcomes. During this session, attendees will learn how to::
·         Develop a framework for organizing training and development programs
·         Discuss a methodology for articulating learning strategy
·         Highlight key examples of learning strategies for various learning portfolios
·         Build a roadmap for executing on learning strategy


Check out the incredible speaker line-up to see who will be joining Teri .

Download The Latest Agenda